Librarians must know how to provide essential programs and services that make a difference for the people they serve if libraries are going to survive. It is no longer realistic for librarians to rely on the idea that "people love libraries, so they will fund them" in this economic climate. Librarians must be able to prove that their programs and services are making a difference if they want to compete for funding in their municipalities, schools, corporations, colleges, institutions and organizations.
Meeting Community Needs: A Practical Guide for Librarians presents a process that librarians of all kinds can use to provide effective programs and services. This requires being in close touch with your community, whether it is a city, town, or village; college or university; public or private school; or corporation, hospital, or business. Understanding what information people need, how they access it, how they use it, how it benefits them, and how they share it is paramount….